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As a full builders and plumbers merchant, we stock a huge range of products varying in size from minute to massive. In order to supply our products at such competitive prices and not overcharge where unnecessary, we have developed a shipping structure based on the size, weight and transportability of each product which will always offer the most cost-effective shipping method.
All delivery charges are included and clearly displayed in the shopping cart/basket page (when using the shipping estimator) and also on the checkout page, both before and during payment. All delivery charges are based on delivery to Mainland UK (excluding the Scottish Highlands).
We pride ourselves on quick and complete delivery services, and we make every effort to ensure deliveries are always on time and exceed expectation. On some occasions there may be delays with manufacturers or other factors which may be out of our control, and we will always endeavour to minimise any delays. It is important not to have tradesmen booked in or jobs ongoing that are reliant on the supply of the materials. Any deliveries that are outside the timescales stated on the product page will be notified to you via email or phone, and you will be kept in the picture at all times.
Delivery Methods
Where possible deliveries are carried out on our own transport (within our delivery zones) and if the items are classed as 'big and bulky' (over 1m in dimension, or over 10kg in weight) the delivery cost will be based on cart total and delivery address distance. Using our own fleet within our delivery zone means we can offer same-day and next-day delivery services as standard as well as adhere to notes and restrictions as best we can.
When items are not 'big and bulky' (such as under 1m in dimension, or under 10kg in weight) and are outside our delivery zone, we will send these via a courier network on a standard next working day delivery service. This is a free of charge service for orders over £150 plus VAT.
|
Spend |
£0-£150 (ex. VAT) |
>£150 (ex.VAT) |
|
Delivery (under 1m in dimension, or under 10kg in weight) |
£14.99 (+ VAT) Handling Fee |
FREE |
Lengths of product (not 'big and bulky') over 1m are subject to a long length courier surcharge of £7.50 +VAT on top of any other applicable charges, no matter the size of the order. All delivery methods are carried out between Monday and Friday only and weekend deliveries are not an option. Where stated 'next day' this means Nationwide Supplies next working day which is subject to change. Orders placed after 12pm will be processed the following day for dispatch, so please allow a further 24 hours before expecting your goods.
Delivery Costs
To get the most accurate delivery cost, please add all of your items to the shopping cart, visit the cart page and enter your desired delivery post code. This will calculate the exact prices for delivery of your shopping cart and will always offer you the best delivery options available to you.
Multiple Deliveries
Depending on the mix of goods on our order, the delivery may arrive from different companies at different times. This is always kept to a minimum where possible and you will be notified of the consignments.
Delivery Acceptance
Please ensure you will be on site to receive your deliveries. All deliveries require a signature and also clarification on the condition of the goods. Please do not sign for goods received in 'good condition' if they have visible signs of damage or have been unchecked. If any part of the delivery is damaged, please notify us immediately on 01763 281111 or email us at sales@nsupplies.co.uk. As soon as delivery has been taken and signed for any damages are your responsibility and we may not be able to argue the case against the haulage or courier company.
Delivery Access
Our delivery service is a kerbside offering to minimise risk to both our vehicles and your property. If at any time you request our vehicles and drivers to deliver in a different location and wish them to enter your property, and/or surrounding property, this is at your own risk and damages would be at your own fault - this would require signing a damage waiver form prior to us accessing the property. If the vehicles become damaged because of this, we may ask you to cover costs of repair. Our crane lorries are up to 26t and may be too large to access some locations such as alley ways, garage blocks and rear gardens.
Big and Bulky
These are products that couriers generally don't accept due to either their weight or dimensions (usually over 1m in any dimension or over 10kg in weight). These include (but are not limited to) aggregate, timber, lintels, twinwall pipe, fencing, cement, sheet materials, bricks, blocks and more. Where items may be able to be hauled on a pallet, we can arrange this on a POA basis.
With Pay in 3, there’s no interest and no set up fees.*
You won’t have to wait to see if you’re approved.
Your purchases are covered by the same security and Buyer Protection you already enjoy from PayPal**.
You can use Pay in 3 on purchases £30 - £2,000.
PayPal Pay in 3 is a payment method where you can buy now, and pay later by splitting the cost of your order over three instalments. The first payment will be due at time of purchase and subsequent payments due every month on the same date.
To pay with PayPal Pay in 3, you’ll need to be over the age of 18, and living in the UK (this excludes customers in the Channel Islands and the Isle of Man). You’ll need to spend £30 or more (up to £2000) to pay using PayPal Pay in 3. Your credit worthiness will be checked before your order is confirmed so your application to use PayPal Pay in 3 may be rejected.
PayPal Pay in 3 gives you extra flexibility when paying for your order as you're able to spread the cost through instalments. If you choose to pay using PayPal Pay in 3, please remember to spend responsibly – sometimes, delaying or splitting up payments might not always be the best option. We want you to shop with confidence, so we’ve provided all the info you need below.
At the checkout, you’ll have the option to pay via PayPal Pay in 3. You’ll then be directed to log into your PayPal account, where you’ll see PayPal Pay in 3 as one of the available payment methods.
After selecting it, you can apply for a PayPal Pay in 3 plan in a few simple steps, get an instant decision and finish checking out. Your order total will be divided equally into 3 instalments, with the first instalment due at the time of purchase.
The remaining two instalments will need to be paid directly in your PayPal account on the same date, for following 2 months. If you paid for your order on the 31st, and the following month only has 30 days, your instalment will be due on the last day of the month.
PayPal will send you a reminder by email or text message to let you know when your next payment is coming up or you can see your payment schedule or make unscheduled payments at any time by logging into your PayPal account.
You can see details of how much you owe at any time, by logging into your PayPal account. You’ll be sent a reminder by email or text message from PayPal to let you know when your next payment is coming up. You can also see your payment schedule or make unscheduled payments at any time by logging into your PayPal account. If you want to pay the entire balance off at once, you can also do this.
There will be no fees to use PayPal Pay in 3. However if your payment is late, PayPal will be in touch to remind you of the missed payment, and you’ll be charged a £12 late fee if payment isn’t made within 3 days. If payment still isn’t made after this, the PayPal collections agency will contact you to arrange payment. Please note, your credit score could be affected if payment isn’t made.
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